Accessibility Statement

Our commitment

We believe access to recovery information should not depend on how you browse the web. We work to ensure that visitors using screen readers, keyboard navigation, magnification, and other assistive technologies can find what they need and contact us without barriers.

Conformance target

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines, published by the World Wide Web Consortium, define how to make web content more perceivable, operable, understandable, and robust.

We treat WCAG 2.1 AA as a target and a working standard, and we continue to improve toward it over time.

Ongoing efforts

Accessibility is not a one-time project. As we update the site, we test and refine it.

• Using clear structure, headings, and descriptive link text.
• Providing sufficient color contrast and text that can be resized.
• Supporting keyboard navigation and labeling interactive elements.
• Adding meaningful alternative text to informative images.

Requesting accommodations or reporting issues

If you encounter an accessibility barrier on this site, or if you need information in an alternative format, we want to help. Please contact us through the channels listed on our website and describe the issue and the page where you found it.

We review accessibility reports and work to address valid concerns as quickly as we reasonably can. Your feedback directly helps us improve.

Accessibility features of this site

We build with standards-based, semantic HTML so the structure of every page is clear to assistive technology. Content is organized under a single main heading per page with a logical heading order, and navigation, main content, and footer are marked as distinct landmarks so screen-reader users can move through a page efficiently.

The site is designed to work on any screen size and to remain usable when text is enlarged. We honor the reduced-motion preference in your operating system or browser, so animation and movement are reduced or removed for visitors who request it.

• Text and background colors are chosen to meet WCAG AA contrast.
• Interactive elements are reachable and operable by keyboard.
• Layouts reflow without horizontal scrolling on small screens.
• Motion is reduced for visitors who set a reduced-motion preference.
• Informative images carry descriptive alternative text; decorative images are hidden from assistive technology.

Compatibility with assistive technology

We aim for this site to work with current versions of widely used assistive technology, including screen readers and browser-based magnification and zoom, on current major browsers. Because browsers and assistive tools vary and update often, you may occasionally encounter a feature that behaves differently in your setup. If you do, telling us helps us fix it.

Known limitations

We are honest about the fact that accessibility work is never finished. Some content provided by third parties, such as embedded maps or media, may not fully meet our accessibility target, and we work with those providers and our own team to close gaps as we find them.

If a particular page or feature creates a barrier for you, we will work with you directly to provide the information or complete the task another way while we resolve the underlying issue.

Getting help and further accommodations

Reaching treatment should never depend on how you browse the web. If the website is getting in the way, call our admissions line, which is answered 24 hours a day, 7 days a week, and a real person will help you get the information you need and start the process by phone.

We will provide content in an alternative format on request, and we will take accessibility feedback seriously whether or not it is framed as a formal complaint. Our goal is simple: no one should be turned away from care because of a barrier on this site.